A Refund will only be honoured (against faulty goods) upon discussion with a Sales Advisor, within 14 Days of Purchase.. A Returns Reference Number will be allocated in order to do so.
We take the privacy of our users seriously and are committed to safeguarding the privacy of our users and clients in accordance with worldwide practices for customer privacy and data protection. We will not release your personal data to any third parties without your consent or as required to by law.
We collect personal information from you through the use of enquiry forms and every time you place an order.
The only information that we see is your name, address, phone number and email address.
We do use 'cookies' on our website which help keep track of items you have put in your basket to make your shopping experience easier. You can disable cookies in your browser at any time and you can also delete any saved cookies on your hard drive by deleting all 'temporary internet files' via your control panel in your browser.
The Merchants we use are PayPal who automatically encrypt your confidential information in transit from your computer to their website using Secure Sockets Layer Protocol (SSL).
Note the yellow padlock will be present when you input your card details.
We also have a Thawte SSL certificate installed on our website to protect any personal information that is entered prior to the payment pages - again look out for the yellow padlock at the bottom right of your screen.
We do not see or store any of your card details as this is dealt with by PayPal or our nominated payment gateway provider when in place.